Privacy Policy

AdmiHub operates the Admi platform — a college admissions service that helps students in India discover colleges, manage their profile and documents, apply to eligible programmes, and track their applications.

For the purposes of this Privacy Policy, AdmiHub is the data controller responsible for your personal information. Our contact details are provided in Section 23.

[Legal entity name, registered address, and data controller details to be confirmed with legal and compliance teams.]

We may collect the following categories of information when you use Admi:

Account information

• Name
• Email address
• Phone number
• Authentication details (password hash, OTP history)

Student profile

• Date of birth
• Gender (where required for admission purposes)
• Residential and correspondence address
• Category or community information (where required for specific admissions)
• Educational preferences and interests

Academic information

• School name, board, and location
• Class 10 and Class 12 marks or grades
• Entrance exam information (exam name, roll number, score, rank)
• Other academic qualifications relevant to your applications

Documents

Where you upload or import documents, these may include:

• Marksheets and grade certificates
• School leaving or transfer certificate
• Government-issued identity documents
• Domicile or nativity certificate
• Category or caste certificate
• Income certificate
• Entrance exam scorecards
• Passport-size photographs

Only documents relevant to the services and applications you use will be collected or requested.

Admi may support a connection to DigiLocker, the Government of India's digital document repository. If you choose to connect DigiLocker to your Admi account:

• The connection is initiated by you
• Admi will request access only to document types needed for supported features
• You will be shown what is being imported before it is added to your profile
• The connection operates subject to DigiLocker's own terms and permissions

Admi will not request unrestricted access to your DigiLocker. You can disconnect DigiLocker from your account settings at any time.

Documents imported from DigiLocker are subject to the same security and handling standards as directly uploaded documents.

When you use Admi to apply to a college, we process application-related information, including:

• The colleges and programmes you apply to
• Course preferences and their order
• Application form responses
• Application ID and submission timestamp
• Current application status and status history
• Documents attached to the application
• Communication related to the application

This information is used to prepare, submit, and track your application, and to provide support when needed.

Admi may receive limited payment-related information when you make a payment through the platform. This may include:

• Payment status (success, failure, pending)
• Transaction reference number
• Amount and fee breakdown
• Payment timestamp

Full payment credentials (card numbers, CVV, bank account details) are handled by authorised payment service providers. Admi does not store complete payment credentials.

When you use Admi, we may automatically collect certain technical information to keep the platform working correctly and to improve the experience:

• Device type and operating system
• Browser type and version
• Approximate location derived from IP address
• Session and login activity (login timestamps, duration, device)
• Error logs and diagnostic information
• Product analytics (pages viewed, features used, interactions)
• Cookies and similar tracking technologies

See Section 20 for more detail on cookies and how to manage preferences.

When you contact Admi Support, we may process information related to your support request, including:

• The content of your support conversation
• Issue category and description
• Screenshots or attachments you share
• Relevant application or account context attached to the request
• Support history for your account

Support information is accessible internally only to the extent necessary to understand and resolve your issue.

We collect information through the following means:

Information you provide directly

When you register, complete your profile, submit documents, complete applications, or contact support.

Information imported with your permission

When you connect DigiLocker or another authorised service and grant permission for Admi to retrieve documents or data.

Information generated while using Admi

Technical and analytics information collected automatically as you use the platform, such as session data, device information, and interaction patterns.

Information received from colleges or service providers

Application status updates, acknowledgements, or other information received from colleges or connected service providers in connection with your applications.

We use your information for the following purposes:

• Create and manage your Admi account
• Personalise college discovery and show relevant programmes
• Determine application eligibility where supported
• Prepare and complete applications on your behalf
• Submit applications to colleges you have authorised
• Verify or process documents
• Process payments
• Track and update application status
• Provide support in response to your queries
• Protect account security and detect fraud
• Improve Admi's features and performance
• Meet applicable legal and regulatory obligations

[Specific legal basis for each processing purpose under applicable Indian data protection law to be confirmed with legal counsel.]

Admi uses profile information — including academic details, location, preferences, and eligibility — to personalise your experience and surface relevant college and programme recommendations.

This may include:

• College recommendations based on your academic profile
• Eligibility predictions for specific programmes
• Suggested courses based on your interests and history
• Deadline and application reminders

Recommendations and predictions are informational tools, not admission guarantees. Actual eligibility and admission decisions are determined by the college.

Admi may use AI-assisted tools to support certain features. Where used, these tools process only the data required for that specific feature.

Photo formatting

Where Admi supports passport-photo optimisation for application use, this feature is designed to format photographs to meet standard application requirements (size, background, orientation). Photo optimisation is not designed to alter the applicant's identity or facial features.

Support assistance

AI tools may assist in categorising or summarising support queries. Human review is available for complex or sensitive issues.

Recommendation assistance

Automated processing may assist with college matching and personalisation as described in Section 10.

[Specific AI models, automated decision-making practices, and any meaningful automated decisions that affect users to be disclosed and confirmed with legal counsel.]

Colleges you choose to apply to

When you authorise an application submission, Admi shares the relevant application information with the selected college. This may include:

• Application form responses
• Academic details and qualifications
• Documents attached to the application
• Photograph
• Application ID and submission timestamp

Information is shared with a college only when you actively choose to apply to that college and confirm the submission.

Service providers

We may share information with authorised service providers who support the delivery of Admi, such as cloud hosting, payment processors, communications providers, security services, and analytics tools. These providers process data only as instructed.

Connected services

Where you have connected DigiLocker or another authorised service, information may be shared with or received from that service in accordance with the permissions you have granted.

Legal and safety requirements

We may disclose information where required to comply with applicable law, respond to a lawful request from a government authority, protect the rights and safety of users, or investigate suspected fraud or security incidents.

Where Admi has commercial relationships with colleges, this does not automatically mean your personal information is shared with those colleges.

Viewing a sponsored or promoted college on Admi does not constitute sharing your personal information with that college. Your information is shared with a college only when you actively choose to apply.

[Full disclosure of commercial data-sharing practices to be confirmed with legal and product teams.]

We retain your personal information for as long as is necessary to provide the services you have requested, while your account is active, and as required by applicable law.

Specific categories of data may be retained for different periods, for example:

• Account and profile information — for the duration of your account
• Submitted application records — subject to applicable legal and accounting requirements
• Payment records — as required by applicable financial regulation
• Support records — for the period necessary to resolve and document issues

When data is no longer required, we use appropriate deletion or anonymisation methods. [Specific retention periods to be confirmed with legal counsel.]

Admi uses technical and organisational safeguards designed to protect your personal information, including appropriate encryption, access controls, and monitoring.

No technology can guarantee absolute security. If you become aware of any security concern related to your account, please contact us immediately.

Security settings ↗

You can review and manage your active sessions directly from your account security settings. This allows you to:

• See all devices currently signed in to your account
• View recent login history and activity
• Sign out individual devices or all devices remotely
• Review and flag any suspicious activity

Manage active sessions ↗

You have the following choices and controls in relation to your information:

• Access your information
  Request a summary of the personal information Admi holds about you.
• Correct your information
  Update inaccurate or outdated details in your account and profile.
• Withdraw optional consent
  Where processing is based on consent, you may withdraw it without affecting prior processing.
• Manage communication preferences
  Choose which optional communications you receive from Admi.
• Request deletion
  Request deletion of your account and associated data, subject to legal retention requirements.
• Contact our privacy team
  Raise a privacy concern or request assistance with your rights.

[Applicable legal rights and the procedures for exercising them to be confirmed by legal counsel against current Indian data protection requirements.]

If you choose to delete your Admi account, the following data may be removed or made inaccessible:

• Account credentials and login details
• Your student profile and academic information
• Saved colleges and wishlist
• Uploaded documents
• Draft applications
• Communication and notification preferences

Deleting your Admi account does not automatically delete data that has already been shared with a college as part of a submitted application. Colleges may have independent retention obligations under their own policies and applicable law. Admi cannot instruct colleges to delete information they have received as part of an application.

Payment records and submitted application records may also be retained for the period required by applicable law.

Learn about deleting your account ↗

Admi may be used by school students who are preparing for college admissions. Because some of these students may be minors under applicable Indian law:

• Appropriate consent requirements apply and will be implemented as required
• Admi seeks to minimise the collection of personal information beyond what is necessary for the services provided
• Guardian or parental involvement may be required where legally necessary
• Different rules may apply in relation to marketing and profiling for users under the applicable age

If you are using Admi as a parent or guardian on behalf of a student, you are accepting these Terms and this Privacy Policy on the student's behalf.

[Specific minor consent thresholds, parental verification requirements, and applicable protections to be confirmed with legal counsel.]

Admi uses cookies and similar technologies on the platform. These are organised into the following categories:

Essential cookies

Required for the platform to function — including login sessions, security tokens, and core functionality. These cannot be disabled.

Preference cookies

Remember your settings and preferences, such as language or display options.

Analytics cookies

Help us understand how students use Admi — which features are used, where errors occur, and how the experience can be improved. Used in aggregate.

Marketing cookies

[Only applicable and disclosed if Admi uses marketing or retargeting technologies. To be confirmed.]

You can manage optional cookie preferences at any time. Essential cookies cannot be disabled as they are required for the platform to work.

Manage cookie preferences ↗

Admi is primarily operated in India. Where processing of personal information may involve systems or service providers located outside India, we will implement appropriate safeguards as required by applicable Indian law.

Note: Data hosting locations, cross-border transfer mechanisms, and applicable safeguards are to be confirmed with legal, infrastructure, and compliance teams before production.

We may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable law. Where changes are material, we will notify you through appropriate means before the changes take effect.

The "Last updated" date at the top of this page always reflects the most recent revision. Your continued use of Admi after the updated Privacy Policy takes effect constitutes your acceptance of the revised Policy.

[Previous versions of this Privacy Policy will be made available via a link once the version archive is established.]

If you have any questions or concerns about this Privacy Policy, or wish to exercise a privacy right, please contact us: